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The Bank Training Center provides training on everything from Lender and Teller training to specifics such as Call Reports, UDAAP, BSA, Fraud Prevention and more! We can even help you earn your Securities license or your Insurance license!

To fulfill your needs, select from either the "This Week's Featured course" or the search box below, or click the appropriate menu bar item above. Enjoy your training!
This Week's Featured Banking Training Courses
Completing The SAR: Line By Line
Webcast/Audio Conference - 3/4/2015

Electronic filing of suspicious activity first came into being in March of 2012, and is here to stay.
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Writing a New Accounts Procedures Manual
Webcast/Audio Conference - 3/17/2015

We will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide.
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Legal Liabilities When Check Fraud Occurs
Webcast/Audio Conference - 2/26/2015

This session will cover best practices for spotting and stopping fraud losses.
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Fair Lending and the CFPB in Underwriting, Servicing & Collections
Webcast/Audio Conference - 3/18/2015

Do you know what changes the CFPB has brought to Fair Lending?
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Certified Regulatory Vendor Program Manager
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) course provides you with the regulatory knowledge, methodology, and best practices required to build and manage a compliant 3rd party ...
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BSA Series: CTR & Exemptions: Reviews, Mergers, Revocations and More
Webcast/Audio Conference - 3/13/2015

This is a good review of the CTR process. Not a CTR class for beginners but more advanced for those of you managing the CTR function at your institution.
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BSA Series: Part I-Growing Your CDD Questionnaire for Onboarding Consumer Accounts
Webcast/Audio Conference - 4/10/2015

This program will focus on a fluid questionnaire that branches out as we get answers to certain questions.
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Flood Insurance: Compliance Issues and Enforcement Topics that Continue to Plague Lenders
Webcast/Audio Conference - 4/23/2015

We'll concentrate on some of the more vexing issues in flood compliance, such as monitoring, contents coverage, and the ever-present condo problem, by talking through sample scenarios and ...
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Home Equity Lines of Credit
Webcast/Audio Conference - 4/28/2015

This class will give a great overview of all the aspects of a HELOC.
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Reg E Compliance - Five Best Practices for Handling Disputes
Webcast/Audio Conference - 4/29/2015

The webinar will focus on several simple steps to handle Electronic Funds Transfer Act (Reg E) customer disputes and inquiries.
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Notary Public
Webcast/Audio Conference - 3/12/2015

This two hour presentation is designed to provide financial institution personnel with the legal and compliance guidance they need to know in order to work with these complex legal ...
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Risks With Power Of Attorney Documents
Webcast/Audio Conference - 3/26/2015

This two hour presentation is designed to provide financial institution personnel with the best practices that can be used in dealing with these complex legal documents.
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Understanding Revocable And Irrevocable Trust Documents
Webcast/Audio Conference - 3/19/2015

This two hour presentation is designed to provide financial institution personnel with the best practices that can be used in dealing with these complex legal documents.
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Safe Deposit Boxes - The Pitfalls of Vault Security, Disasters and Self-Service Boxes
Webcast/Audio Conference - 4/14/2015

Safe Deposit Box Liability Presentation - 2015 Update
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Writing an Effective Credit Memorandum
Webcast/Audio Conference - 4/14/2015

The purpose of this course is to teach skills required to write an effective credit memorandum.
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Call Report: Lending Schedules for Banks
Webcast/Audio Conference - 4/9/2015

This webinar will help you learn the classification priority for reporting loan information correctly.
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Featured Product

What To Do
When A Customer Dies


Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with the decedent's estate.

Topics of Discussion:
  • What documents are required upon the death of an individual?
  • What actions should the financial institution take on deposit accounts owned by the decedent?
  • How does the financial institution deal with the decedent's estate?
  • What does the financial institution do if there is not an estate?
  • What happens if the decedent had a safe deposit box?
  • How should the financial institution handle "death" as a default on a loan?
  • What does every lender need to know about doing business with the borrower's estate?
  • What steps can a financial institution take to protect its collateral after the borrower has died?
  • How does the financial institution handle issues of guarantors, setoff and insurance once the borrower has died?
  • How does the death of a key person affect the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities?
... More Details / Purchase

Featured Product

RC-C Loan Codes
For The Call Report


Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. The rules for coding loans reported on schedule RC-C dictate how loans are to be reported on all loan schedules in the Call Report, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. 

This training course will help you learn the classification priority for reporting loan information correctly.  Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose.

Covered Topics:
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied
... More Details / Purchase

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Featured Books

ABC's of FHA Lending - 2014 Edition
Everything you need to know about FHA! This course teaches you how to originate, process and close FHA loans.

It goes through the forms, calculations, loan amounts, origination tactics, processes, and restrictions to originating a successful FHA loan - and teaches you how to save time weeding out the un-doable deals! Includes case studies, forms, worksheets, checklists, and specific examples to illustrate each calculation.

Other Books:
See More Books

Our Best-Sellers
DesignationsConferences & EventsSecurities LicensingSales Training

Completing The SAR: Line By Line
Completing The SAR: Line By Line

Writing a New Accounts Procedures Manual
Writing a New Accounts Procedures Manual

Legal Liabilities When Check Fraud Occurs
Legal Liabilities When Check Fraud Occurs

Fair Lending and the CFPB in Underwriting, Servicing & Collections
Fair Lending and the CFPB in Underwriting, Servicing & Collections

Certified Regulatory Vendor Program Manager
Certified Regulatory Vendor Program Manager

BSA Series: CTR & Exemptions: Reviews, Mergers, Revocations and More
BSA Series: CTR & Exemptions: Reviews, Mergers, Revocations and More

BSA Series: Part I-Growing Your CDD Questionnaire for Onboarding Consumer Accounts
BSA Series: Part I-Growing Your CDD Questionnaire for Onboarding Consumer Accounts

Flood Insurance: Compliance Issues and Enforcement Topics that Continue to Plague Lenders
Flood Insurance: Compliance Issues and Enforcement Topics that Continue to Plague Lenders

Home Equity Lines of Credit
Home Equity Lines of Credit

Reg E Compliance - Five Best Practices for Handling Disputes
Reg E Compliance - Five Best Practices for Handling Disputes

Notary Public
Notary Public

Risks With Power Of Attorney Documents
Risks With Power Of Attorney Documents

Understanding Revocable And Irrevocable Trust Documents
Understanding Revocable And Irrevocable Trust Documents

Safe Deposit Boxes - The Pitfalls of Vault Security, Disasters and Self-Service Boxes
Safe Deposit Boxes - The Pitfalls of Vault Security, Disasters and Self-Service Boxes

Writing an Effective Credit Memorandum
Writing an Effective Credit Memorandum

Call Report: Lending Schedules for Banks
Call Report: Lending Schedules for Banks

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Financial Risk Manager (FRM)
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Account Management Training Courses For Bankers
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