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The Bank Training Center provides training on everything from Lender and Teller training to specifics such as Call Reports, UDAAP, BSA, Fraud Prevention and more! We can even help you earn your Securities license or your Insurance license!

To fulfill your needs, select from either the "This Week's Featured course" or the search box below, or click the appropriate menu bar item above. Enjoy your training!
This Week's Featured Banking Training Courses
Do's and Don'ts of Signature Card Contracts
Webcast/Audio Conference - 1/8/2015

These do's and don'ts may save your financial institution thousands of dollars in the future.
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When Your Customer's Name and TIN Do Not Match
Webcast/Audio Conference - 1/14/2015

This program will review the 15 Reasons your customer's names may not match and how to avoid costly penalties and lots of back of the house work.
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Right of Setoff
Webcast/Audio Conference - 2/12/2015

There are many questions about the Right of Setoff. This webinar answers those questions.
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Marketing & Advertising Compliance - The First UDAAP Hotspot
Webcast/Audio Conference - 1/29/2015

Determining regulatory and legal requirements when marketing and advertising your institution's products can be a difficult task. This session can help.
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Handling Loan Applications - Required Training for Loan Originators
Webcast/Audio Conference - 1/21/2015

Join this fast-paced webinar to understand the application process with step-by-step instructions and actual examples.
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BSA Series: Revisiting CIP With New CDD Rules Pending
Webcast/Audio Conference - 1/21/2015

You won't want to miss this program on identifying and updating your customer records and accounts.
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Dealing With Subpoenas, Summonses, Garnishments, Tax Levies, ETC.
Webcast/Audio Conference - 1/15/2015

By attending "Dealing With Subpoenas, Summonses, Garnishments & Tax Levies", you will learn how to effectively deal with these documents and the parties who serve them upon you.
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Basic Cash Flow Analysis
Webcast/Audio Conference - 2/17/2015

This course is designed to assist financial institution employees in calculating cash flow utilizing the Universal Cash Flow Analysis method (UCA), which is used often by financial ...
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Alert! FFIEC BSA / Anti-Money Laundering Examination Manual
Webcast/Audio Conference - 1/9/2015

It's out! The long awaited revision to the BSA examination manual has been released.
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What To Do When Applicants Or Employees Have A Criminal History
Webcast/Audio Conference - 1/16/2015

This audio conference focuses on some of the most-common background check challenges many hiring managers face.
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Certified Regulatory Vendor Program Manager
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) course provides you with the regulatory knowledge, methodology, and best practices required to build and manage a compliant 3rd party ...
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Best-Ever Compliance Checklists for Consumer Loans
Webcast/Audio Conference - 1/6/2015

This webinar will introduce bankers to a set of colorful checklists for consumer loans.
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Opening Accounts for Nonresident Aliens: New W-8BEN, W-8BEN E and Due Diligence Rules
Webcast/Audio Conference - 2/6/2015

This webinar is a complete guide for opening deposit accounts for non-resident aliens.
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Call Report For Banks: Basel III & Other Recent Changes
Webcast/Audio Conference - 2/3/2015

The Call Report-Recent Changes and Highlights seminar is designed for experienced preparers and reviewers.
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Bank Call Report Preparation for Beginners - Five Part Webinar
Webcast/Audio Conference - 2/23/2015

This series is designed for bankers who have a year or less experience in call report preparation experience.
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Featured Product

What To Do
When A Customer Dies


Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with the decedent's estate.

Topics of Discussion:
  • What documents are required upon the death of an individual?
  • What actions should the financial institution take on deposit accounts owned by the decedent?
  • How does the financial institution deal with the decedent's estate?
  • What does the financial institution do if there is not an estate?
  • What happens if the decedent had a safe deposit box?
  • How should the financial institution handle "death" as a default on a loan?
  • What does every lender need to know about doing business with the borrower's estate?
  • What steps can a financial institution take to protect its collateral after the borrower has died?
  • How does the financial institution handle issues of guarantors, setoff and insurance once the borrower has died?
  • How does the death of a key person affect the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities?
... More Details / Purchase

Featured Product

RC-C Loan Codes
For The Call Report


Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. The rules for coding loans reported on schedule RC-C dictate how loans are to be reported on all loan schedules in the Call Report, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. 

This training course will help you learn the classification priority for reporting loan information correctly.  Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose.

Covered Topics:
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied
... More Details / Purchase

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Featured Books

ABC's of FHA Lending - 2014 Edition
Everything you need to know about FHA! This course teaches you how to originate, process and close FHA loans.

It goes through the forms, calculations, loan amounts, origination tactics, processes, and restrictions to originating a successful FHA loan - and teaches you how to save time weeding out the un-doable deals! Includes case studies, forms, worksheets, checklists, and specific examples to illustrate each calculation.

Other Books:
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Our Best-Sellers
DesignationsConferences & EventsSecurities LicensingSales Training

Do's and Don'ts of Signature Card Contracts
Do's and Don'ts of Signature Card Contracts

When Your Customer's Name and TIN Do Not Match
When Your Customer's Name and TIN Do Not Match

Right of Setoff
Right of Setoff

Marketing & Advertising Compliance - The First UDAAP Hotspot
Marketing & Advertising Compliance - The First UDAAP Hotspot

Handling Loan Applications - Required Training for Loan Originators
Handling Loan Applications - Required Training for Loan Originators

BSA Series: Revisiting CIP With New CDD Rules Pending

Dealing With Subpoenas, Summonses, Garnishments, Tax Levies, ETC.
Dealing With Subpoenas, Summonses, Garnishments, Tax Levies, ETC.

Basic Cash Flow Analysis
Basic Cash Flow Analysis

Alert! FFIEC BSA / Anti-Money Laundering Examination Manual

Securities License
Securities License

What To Do When Applicants Or Employees Have A Criminal History
What To Do When Applicants Or Employees Have A Criminal History

Certified Regulatory Vendor Program Manager
Certified Regulatory Vendor Program Manager

Best-Ever Compliance Checklists for Consumer Loans
Best-Ever Compliance Checklists for Consumer Loans

Opening Accounts for Nonresident Aliens: New W-8BEN, W-8BEN E and Due Diligence Rules
Opening Accounts for Nonresident Aliens: New W-8BEN, W-8BEN E and Due Diligence Rules

Call Report For Banks: Basel III & Other Recent Changes
Call Report For Banks: Basel III & Other Recent Changes

Bank Call Report Preparation for Beginners - Five Part Webinar
Bank Call Report Preparation for Beginners - Five Part Webinar

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