Collections Law Agenda

Seminar: ID# 1003641

Agenda

• Discover how to best use credit applications to ensure prompt payment
• Implement skip tracing: using today's technology to your advantage
• Understand and comply with federal laws that regulate skip-tracing activity
• Be aware of how to handle out-of-state judgments
• Discover important information about collecting from commercial firms, including corporations, partnerships and sole proprietorships
• Learn ways to adjust your policies to ensure faster collection and better cash flow
• Improve your telephone persona — how to master telephone collection techniques that get results fast
• Avoid common mistakes A/R professionals make in letters, e-mails and phone calls that can land their organizations in legal trouble
• Uncover records and information concerning hidden assets that can be used to collect debts owed to you
• Identify bad checks, and know the legal procedures to follow as soon as you've received one
• Discover the truth about post-dated checks — is there ever a "right time" to accept one?

• Learn the recent changes to bankruptcy law that can affect your collection procedures
• Collect on past-due accounts when your debtor has filed for bankruptcy
• Know your rights as a debt collector during a debtor's bankruptcy
• Understand creditor options under Chapter 7, Chapter 11 and Chapter 13 bankruptcy proceedings, and learn how debt collectors are affected
• Protect your interests before a bankruptcy becomes imminent

• Familiarize yourself with recent decisions concerning the FDCPA that can affect your compliance
• Know the most common violations of the FDCPA (are you guilty of any of these?)
• Participate in everyday scenarios to test your knowledge of FDCPA compliance
• Learning Objectives set up compliance procedures that are consistent throughout your organization
• Monitor letters and phone calls: how to make sure every word and phrase are within legal guidelines
• Discover the real consequences you'll face if charged with FDCPA violations
• Understand the differences between consumer debt and commercial debt according to the FDCPA
• Recognize your rights as a debt collector vs. your debtor's rights — what you need to know about FDCPA updates, changes, and guidelines
• Address recent cases involving FDCPA procedures — how and why the courts ruled as they did
• Understand the Federal Truth in Lending Act, Fair Credit Reporting Act and Health Insurance Portability and Accountability Act: compliance issues that could affect your collection procedures

• Bring tougher collection tactics into play, while still remaining in legal compliance with FDCPA guidelines
• Choose the right options for legally locating debtors and applying greater pressure on them
• Familiarize yourself with collection agencies: how they work, why their tactics succeed, and what they can offer you
• Determine if an outside collection agency is right for your needs or if it's best to continue on your own
• Choose a reputable collections agency: what to look for, what to avoid and how to protect your own interests
• Prepare for legal team involvement — when to take this step, how to go about it, and concerns to bear in mind

• Determine when it is time to consider legal action for past-due amounts
• Take your debtors to court: what you need to know about this "last chance" option
• Learn documentation procedures that will stand up in court
• Discover how to handle post-judgment legal concerns
• Find out the best way to collect judgments: wage garnishments, installment and lump sum payments, foreclosures, and more
• Know what to do when you are sued: top legal defenses for protecting your company's assets and interests